>Brock, you wrote:
>
>"although, is that Microsoft's fault, or my company's fault, or my
>fault for caving in?
>
>Very good point, I suppose we all have a degree of responsibilty for the
>quality of the "tools" we use everyday although an individual's input has
>little effect when management fails to listen and take action. But if
these
>individuals could band together in groups or teams (dare I say "TQM
teams"?)
then perhaps their voices could be better heard (it would then take a more
concentrated effort on the part of management to ignore them but I'm
confident that management is up to
>this task).
>
>-Glenn Whiteside
>
>
For more information about the rp-ml, see http://ltk.hut.fi/rp-ml/
This archive was generated by hypermail 2.1.2 : Tue Jun 05 2001 - 22:47:45 EEST