DTM Corporation develops, manufactures and markets the Sinterstation family
of rapid prototyping products for application in the growing rapid
manufacturing marketplace.
We are looking for a Field Service Representative to be based in the
western region of North America. Location partially depends on candidate.
Extensive training in Austin, Texas and/or Detroit, Michigan will be
provided.
Job duties include:
Provide troubleshooting support for customers.
Travel extensively to customer sites to perform routine maintenance
tasks.
Handle installation and preventative maintenance of machines.
Respond to customer inquires on the telephone, through on-line networks,
and by mail.
Communicate with customers to schedule maintenance and service calls.
Must possess excellent communication skills, and have the ability to work
independently with minimal supervision.
Knowledge of electro/mechanical hardware and electronic circuit theory is
required along with the ability to read and interpret system schematic
diagrams, engineering drawings, and handbooks. Experienced in the operation
and use of a variety of diagnostic equipment.
Experience in Customer Service is required. A working knowledge of Windows,
UNIX and PLC code is a plus.
Technical degree with 2 to 4 years field service experience preferred.
Mail or fax resume with salary history to: DTM Corporation, Attn:
Personnel-FS, 1611 Headway Circle, Bldg. 2, Austin, Texas USA 78754 Fax: +1
(512) 339-0634, or by email to shanklin@dtm-corp.com
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